Privacy Policy Agreement

Neura’s AI Trainer Privacy Policy

Effective Date: 11 December, 2024

At Neura AI Trainer, your privacy is of paramount importance to us. This Privacy Policy explains in detail how we collect, use, store, and protect your data when you use our services. This policy applies to all users who interact with our platform, and we urge you to read it carefully to understand our practices regarding your personal data.

By using our service, you agree to the collection and use of your personal information as described in this Privacy Policy.

1. Introduction

Neura provides a platform for companies to store and manage public information data. Our service is designed to enable organizations to train virtual assistants using public data while ensuring that no sensitive, confidential, or private data is uploaded. This Privacy Policy governs how we collect, store, and manage your personal data to provide our services, and it also outlines your rights regarding your data.

2. Data Collection

We collect specific types of personal information from users to facilitate access to our services and to support our virtual assistant training process. We do not collect any data beyond what is necessary for providing these services.

Types of Data We Collect:

• Personal Data for Authentication: Basic information such as your name, email address, and other credentials necessary to authenticate and register an account on our platform. This data is stored securely and encrypted using the Devise encryption system.
• Data Submitted via Forms: We only collect information that you provide through manual forms. These forms may include details that you choose to enter for the purpose of managing your virtual assistant data.

What We Do Not Collect:

• Sensitive Personal Data: We do not collect sensitive personal information, such as health data, financial information, or government-issued identification numbers.
• Private, Confidential, or Business Critical Data: We do not allow users to store any data considered to be a business secret, proprietary logic, or private data that could harm your business or privacy.

3. Use of Data

The data we collect from you is used only for specific purposes as outlined below. We ensure that your data is handled securely and exclusively for the reasons stated in this policy.

Primary Purpose:

• Training Virtual Assistants: The primary use of your data is to train virtual assistants that are tailored to the needs of the companies using our service. This involves processing your personal information to ensure accurate and relevant responses from the assistant.

No Use of Data for Marketing:

We do not use your data for marketing or advertising purposes. We do not sell or rent your data to third parties.

4. Data Storage

Your data is stored securely in a third-party cloud service provider that we trust and have vetted for its privacy and security practices. This third-party provider helps us store and protect your data, ensuring that it is available as long as you need it.

Data Encryption:

All data, including user credentials and any other information, is encrypted using Devise encryption to ensure that it is kept secure from unauthorized access.

Data Retention:

Data is retained only as long as you require it for the service. Once you no longer need the data, or if you request its deletion, we will remove it from our system in accordance with your preferences.

5. User Control and Access

We respect your right to control your personal data, and we make it easy for you to manage, update, or delete it.

Access to Data:

You can request access to the personal data we hold about you. You may review and correct any inaccuracies in your data by accessing your account or contacting our support team.

6. Data Deletion and Retention

We only retain your data as long as necessary to provide the service. Once you no longer need the data, or if you request it, we will delete it permanently from our system.

7. Data Security

We employ industry-leading security measures to protect your data from unauthorized access or disclosure.

Encryption:

All personal data, including credentials, is encrypted using Devise encryption to protect it during transmission and while stored.

8. Third-Party Service Providers

We rely on third-party cloud service providers for the storage of your data. These providers are selected based on their commitment to privacy and security.

9. Legal Compliance

We comply with all relevant privacy laws and regulations to ensure that your personal data is handled appropriately.

10. User Rights

You have rights regarding your personal data, including:

• Right to Access
• Right to Rectification
• Right to Deletion
• Right to Withdraw Consent

11. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. If there are significant changes, we will notify you via email or through the application.

12. Contact Information

If you have any questions or concerns about your privacy or data protection, please contact us at privacy@neura.com.

13. User Consent

By using our platform, you confirm that you have read and understood this Privacy Policy, and you consent to the collection and processing of your personal data as outlined above.